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Introduction

Welcome to the Triple Dispute Management documentation. This developer portal covers Triple's dispute management APIs and tools for card issuers.

What is Triple Dispute Management?​

Triple Dispute Management is an API-first platform that helps card issuers evaluate, manage, and optimize their dispute operations. Our platform analyzes transaction data, evidence, and scheme rules to provide intelligent recommendations.

Core Capabilities​

  • Intake & Classification — Capture dispute context, reason codes, and evidence requirements (Planned)
  • Evaluation — Assess dispute strength using authorization, clearing, and evidence signals (Available now)
  • Scheme Lifecycle Management — Manage submissions, representment, outcomes, and learning loops (Planned)

Who is Triple for?​

Triple is built specifically for:

  • Card issuing banks
  • Dispute operations managers
  • Payments and risk teams
  • Fintech issuers

Current Status​

The Evaluation module is production-ready and available for early access. Other modules are part of our roadmap.